Improving database operations - ITIL and continuous improvement.

Today, ITIL and ITSM are core concepts in IT operations. They define processes that provide predictable functionality, cost and quality in IT services. One of the central concepts in IT is “continuous improvement”, meaning the constant drive to improve every aspect of IT service delivery.At the core of enterprise IT, Oracle, Microsoft SQL Servers and others is handling essential functions such as ERP, CRM, E-Commerce and logistics.   Read More...